Regional IT Infrastructure Engineer Full Time

IT Center IN is responsible for IT Network infrastructure design, operation and management for the India region (total ~ 8 sites, ~6K users, ~7K endpoints, ~250 Servers (VM and Physical).

As a member of this team, your mission will be to roll-out and manage Corporate and/or industry IT infrastructure standards and best practices across the entire region, improve infrastructure efficiency, keep its costs under control, reduce service disruption and improve user experience.

Responsibilities

• Perimeter: Data centers, Workstations, Telecommunication, Security.
• Deploy standard group infrastructure within plants.
• Support R&D technical standards.
• Select and manage national outsourcers.
• Define & ensure different levels of service.
• Promote innovation at regional level.
• Guarantee confidentiality of information.
• Manage incidents not treated by outsourcers.
• Assists in preparation of the IT budget.

Past experience

At least 15-18 years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science).

Skillset

You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.

Required Transversal And Communication Skills

• Supplier management.
• Project management.
• Reporting and communication with internal customers / Vendors.
• Fluent English (Toeic 785 or similar level).
• Server Asset Management.
• Autonomous working capabilities.
• Customer management.
• Analytical Troubleshooting.

Required Technical Skills (similar Competing Technologies Also Accepted)

Basic Knowledge on services

• WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices)
• Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP)
• Active Directory (DC, GPO), DHCP, DNS, SMTP

Strong Knowledge on Servers, Storage, Middleware, Datacenter

• Datacenter (Cooling, Fire prevention, Racking)
• Server hardware (UPS, servers, SANs, SAN Switches)
• Virtualization Hypervisor (Hyper-V)
• Server OS (Mainly Windows, but also RHEL and other Unixes)
• Backup & DRP (Commvault)
• Databases (Oracle, SQL Server, Postgres)
• File and print servers (Microsoft), proxies (Squid, HTTP, SOCKS)
• Remote Desktop Services (Servers, Thin Clients)
• R&D server software (license servers, PLM, …)
• Monitoring (Centreon / Prometheus)
• VIQCT
• Scripting (Powershell / Python)
• ITSM
• Ticket Management / Process Improvement

Security

• Internal audit / Security audit
• Anti virus (McAfee, XDR, TRILIX)
• Syslog, Splunk

Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.

Mobility / other

The job requires frequent on-site visits to supervise suppliers, perform maintenance tasks, introduce and/or roll-out new technologies, execute security audits, and so on. Expect up to days per month on business trips, mostly in but sometimes in and occasionally other Asian countries.

For system maintenance or urgent system issues, it is also sometimes required to work late at night or during weekends. Average overtime is 2~3 hours per day.