CD&E-Cybersecurity-SOC L1 Support – Associate 2 – Bangalore Full Time NEW

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation’s security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm’s code of conduct and independence requirements.

Responsibilities

As a Associate 2 you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.

Year of experince : 2-4 years

Roles & Responsibilities

Cyber Threat & Device Monitoring Analyst (Tier 2) As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A 24×7 shift based schedule to continuously monitors the alert queue
• Triage security and device alerts
• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action
• Collects data and context necessary to initiate investigation over to level 2 security analysts
• Follows alerts and incidents playbooks/runbooks
• Responsible for maintaining access to all security tools required for security investigation
• Primarily responsible for security monitoring, detection, response and client care
• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring
• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives
• Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs
• Coordination with stakeholders, build and maintain positive working relationships with them

Experience & Skills

• Proficient in Incident Management and Response
• Experience in security device management and multiple SIEM platforms
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
• Experience in MSSP environment
• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix
• Knowledge of applications, databases, middleware to address security threats
• Proficient in preparation of reports, dashboards and documentation
• Excellent communication and leadership skills
• Experience in performing vendor management
• Ability to handle high pressure situations with key stakeholders
• Good Analytical skills, Problem solving and Interpersonal skills
• CISSP and GIAC certifications preferred
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Qualifications

• A Bachelor’s Degree is a relevant area of study with a preference for Computer Science or Computer Engineering
• Minimum of 2-4 years in Information Technology
• Minimum of 2-4 years in Information Security

A Bachelor’s Degree is a relevant area of study with a preference for Computer Science or Computer Engineering