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Job Description
Responsibilities :
1. Counselling patients about the services they may need through structured discussions
2. Provide awareness and clarity of the services offered by the company to the patients
3. Create or increase interest in our service offerings
4. Understanding the patient problems and help them throughout the journey
5. Be the single point of contact for all patient needs
6. Co-ordinate with the partner on billings
7. New patients follow up & maintain and follow up daily patients (new and old)
8. Liasing with partner hospitals to provide clarity to the patients
9. Going above and beyond to ensure patient gets the best care
Job Requirements :
1. 1 – 3 Years experience in Customer Care or relevant field
2. Excellent communication skills
3. Ability to hold conversation and be process driven
4. Healthcare experience will be a bonus
Skills :
1. Negotiation skills
2. Process adherence
Requirements :
1. This will be a On-Field Job
2. Presence of Vehicle in a must