Location : Bengaluru (Local Candidates Preferred)
Experience : 10+ Years
Employment Type : Full-Time (FTE)
Work Mode : Overview :
We are seeking a highly experienced SAP Customer Experience (CX) Architect to lead enterprise-wide customer engagement and digital transformation initiatives. This role will be responsible for designing, architecting, and implementing scalable SAP CX solutions that enhance customer journeys across sales, service, commerce, and marketing functions.
The ideal candidate should possess deep expertise in the SAP CX suite, strong integration capabilities, and the ability to drive innovation through cloud technologies and emerging AI/GenAI use cases. This role requires close collaboration with business stakeholders, leadership teams, and technical teams to deliver seamless omnichannel customer experiences.
Key Responsibilities : Architecture & Design :
Cloud & Innovation
SAP CX Expertise
Leadership & Soft Skills
(ref:hirist.tech)
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