Sr. System Engineer – IT Infrastructure Full Time NEW

Job Title: Sr. System Engineer – IT Infrastructure
Location: Hyderabad (F2F interview required)
Experience: 7–10 Years (Preferred)
CTC Range: ₹21 – ₹23 LPA(Depending on Current salary and experience)
Notice Period: Immediate to 30 Days

Key Responsibilities

Provide Level 3 support for Windows client infrastructure (Windows 10/11)
Manage and troubleshoot Intune / SCCM / MECM environments
Design and implement OS deployments (OSD) and device provisioning strategies
Configure and manage:
Intune policies, profiles, and update rings
Windows Autopilot
Microsoft Defender (Endpoint & Vulnerability Management)
Perform application deployment, patching, and update management
Develop and maintain PowerShell scripts for automation
Handle incident, problem, and change management activities
Conduct root cause analysis (RCA) and implement permanent fixes
Collaborate with cross-functional teams for incident resolution and project execution
Build and maintain Windows client infrastructure solutions
Additional Responsibilities
Support Active Directory, Group Policies, logon scripts
Troubleshoot network-related issues (DNS/DHCP/VPN)
Manage hardware and peripherals
Contribute to knowledge base documentation
Participate in Windows 10 to Windows 11 migration projects
Support macOS devices and tools like Jamf (nice to have)
Technical Skills

Mandatory Skills
SCCM / MECMOSD (Operating System Deployment)
Application Deployment
Patch & Updates Management
Configuration Items
IntuneAutopilot
Configuration Profiles
Update Rings
Application Deployment
Microsoft Defender for Endpoint
PowerShell Scripting & Automation
Strong troubleshooting skills
Windows 10 / Windows 11 expertise
Nice to Have
Active Directory & Group Policies
ServiceNow
Network/VPN troubleshooting
macOS & Jamf
WSUS & Task Sequences
Packaging & Driver/Firmware management
Incident, Problem & Change Management
Troubleshoot hardware/software/application issues
Perform RCA and implement long-term solutions
Document resolutions in internal systems
Create and manage change requests
Maintain and update internal knowledge base

Candidate Expectations

Strong communication skills (verbal & written)
Proactive, self-driven, and ownership mindset
Strong problem-solving and analytical thinking
Experience with project-oriented work (planning, milestones, estimations)
Ability to build professional relationships across teams
Customer-focused with assertiveness when required
Preference for candidates with immediate to 30 days notice period

Job Type: Full-time

Pay: Up to ₹2,300,000.00 per year

Application Question(s):

• Do you have hands-on experience with SCCM/MECM (OSD, application deployment, patch management)? Please specify.

• What is your experience with Microsoft Intune (Autopilot, configuration profiles, update rings)?

• Are you proficient in PowerShell scripting and automation? Give a brief example.

• Do you have experience with Microsoft Defender for Endpoint and vulnerability management?

• Are you currently working as an individual contributor (hands-on role) in Windows infrastructure support (L3)?

• Are you willing to relocate to Hyderabad, work onsite, and attend face-to-face interviews?

Work Location: In person