BC sector health-Senior-Digital Health Full Time NEW

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Job Description: Digital Health- Consultant- Healthcare Domain

Role Overview

We are seeking a Digital Health Consultant with strong expertise in healthcare domain processes (payer/provider) and hands‑on experience in data, analytics, and AI‑driven problem solving.

The ideal candidate is healthcare-first – strong understanding of digital health ecosystems, care delivery models, clinical or operational workflows and analytically strong with exposure to data science, forecasting, and AI/ML concepts.

This role is perfect for someone who can operate at the intersection of healthcare, technology, and analytics, and ideally brings consulting experience in client-facing settings.

Key Responsibilities

• Work closely with healthcare stakeholders (payers, providers, digital health platforms) to understand business needs, patient/member journeys, care pathways, and operational workflows.
• Analyze and design solutions across digital health use cases such as virtual care & telehealth, remote patient monitoring, care coordination & chronic care management, digital front‑door and patient engagement, population health & digital therapeutics etc.
• Evaluate current-state digital health capabilities and define future-state operating models, solution roadmaps, and transformation opportunities.
• Lead or support requirement discussions, workshops, and solution design sessions with client teams. Present findings, build narratives, and provide strategic recommendations to business and clinical leaders.
• Prepare structured documentation: BRDs, user journeys, data dictionaries, analytics summaries, and recommendation decks.
• Collaborate with cross‑functional teams (product, engineering, analytics, clinical SMEs) for successful delivery.

Required Skills & Qualifications

• 3–7 years of experience in healthcare, ideally in digital health, health-tech, or payer/provider transformation.
• Strong understanding of healthcare business processes such as claims, eligibility, enrollment, care management, UM/CM, provider operations, or digital care delivery workflows.
• Hands‑on experience with data analysis, SQL, and healthcare datasets (claims, EHR, clinical, CRM, patient engagement).
• Strong problem‑solving skills with ability to translate business issues into analytical or digital solutions.
• Consulting experience preferred, including client communication and cross-functional coordination.
• Excellent communication, documentation, and stakeholder engagement skills.

Preferred Qualifications

• Experience with US healthcare payers, providers, health plans, digital health vendors, or health-tech startups.
• Understanding of regulatory frameworks (HIPAA, CMS programs, HEDIS, quality measures).
• Exposure to FHIR, HL7, interoperability API frameworks, or digital health technology stacks.
• Hands-on or close collaboration experience with data science, NLP, or analytics teams.
• Experience with BI tools like Power BI or Tableau; basic understanding of Python or R is a plus.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.