Sr. Coordinator – Learning and Development | On-Site, Bangalore Full Time NEW

The Learning Coordinator is an integral part of the Learning and Development (L&D) team. This position will serve as a point of contact for the L&D team, manage project coordination of instructor led training and on demand training via the learning management system (LMS). The Learning Coordinator also serves as an onsite contact for servicing our employees and managers in India and partners closely with the onsite Senior Human Resources Business Partner.

How You’ll Make An Impact

• Manage the Learning and Development shared Outlook Inbox
• Collaborates with the HR Business Partner to identify training needs and deliver new hire training to employees in India
• Provide support for internal audits and/or request for training documentation
• Primary owner for the learning management system (LMS)
• Works on assignments dealing with the routine and daily operation, use, and configuration of the learning management system
• Manage users by creating and assign user permissions
• Build curriculums, upload, and publish courses to be deployed to assigned learners
• Partner with the team to manage the LMS including functionality, appearance, tabs, and settings
• Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
• Acquire and maintain knowledge of current technology as it applies to LMS software and systems
• Act as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
• Create and update resources to train and support learners on how to use the technology for online and professional development
• Collaborate with the internal Human Resources Operations team to maintain the integration between the LMS and the Human Resources Information System (HRIS)
• Provide program and project support as assigned.

What We’re Looking For

• High school diploma or general education degree (GED) required.
• Bachelor’s Degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience preferred.
• 4 or more years working in corporate training environment required.
• Excellent written and verbal communication skills required.
• Basic understanding of multiple operating systems, imaging, configuration, and maintenance required.
• Detail oriented with the ability to work independently and overcome obstacles required.
• Advanced troubleshooting, communication, and customer service abilities.
• Ability to improvise, adapt, and overcome obstacles required.
• Ability to work, troubleshoot, and plan for future needs with minimal direct supervision required.
• Proficiency with Microsoft Office required, including ability to track and review document changes.
• Experience with a Learning Management System
• Shift Timings – 10:30 AM – 2:30 PM, 5:30 PM – 10:30 PM IST (Split Shift)

What You Can Expect From Optiv

• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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