Log In
Sign Up
Full job description
Job Summary:
We are looking for a Customer Support Officer to manage the Video KYC (VKYC) process by interacting with customers, verifying their documents, and ensuring compliance with regulatory guidelines. The role requires strong communication skills, attention to detail, and the ability to handle customer queries efficiently.
Key Responsibilities:
- Conduct Video KYC (VKYC) verification as per company and regulatory guidelines
- Interact with customers over video calls to verify identity and documents
- Ensure accuracy and completeness of customer information
- Address customer queries and provide clear guidance during the VKYC process
- Maintain proper records and documentation for all VKYC interactions
- Follow compliance and data security protocols strictly
- Meet daily productivity and quality targets
Pay: ₹18,000.00 – ₹22,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
