Operation Analyst – KYC Full Time

Join us as an Operation Analyst – KYC, where you will support Private Bank India by managing client onboarding, KYC/AML processes, and regulatory compliance across multiple back-office and regulatory systems.

Where you will be responsible for supporting onboarding of client accounts with Barclays Securities India Private Limited, performing KRA and CKYC within regulatory SLAs and ensuring successful registration, supporting static data modifications and account closures, ensuring BAU activities are executed within SLA in a controlled manner to avoid errors and audit observations, supporting internal, concurrent, and regulatory audits, working closely with technology teams for operational requirements including system testing where required, and ensuring process notes and SOPs are updated in line with the latest regulatory circulars.

To be successful in this role, you should have a strong understanding of KYC and AML frameworks, the ability to work effectively with internal and external stakeholders, strong attention to detail, effective problem-solving skills, sound commercial judgment, and a good understanding of risk, control, and regulatory environments.

Essential Skills / Basic Qualifications

• Graduate or postgraduate in any discipline with a minimum of three years of relevant experience in KYC and AML operations.
• Strong working knowledge of KYC documentation, KRA, CKYC, and PMLA guidelines.
• Experience in client onboarding, static data maintenance, and account lifecycle management.
• Good understanding of control environments, risk management, and audit requirements.
• Ability to perform BAU activities with high accuracy, attention to detail, and adherence to SLAs.
• Strong communication, collaboration, and stakeholder management skills.
• Sound decision-making and problem-solving capabilities in a regulated environment.

Desirable Skills / Preferred Qualifications

• Prior experience in opening Investment, Broking, PMS, and Demat accounts.
• Fair understanding of RBI and SEBI regulations related to client onboarding and KYC.
• Experience supporting onboarding teams within Private Banking or Wealth Management.
• Exposure to back-office and regulatory systems used in securities and wealth operations.
• Experience working with technology teams for system testing or UAT support.

You may be assessed on the key critical skills relevant for success in the role, such as:

• KYC and AML subject matter expertise.
• Regulatory compliance and risk awareness.
• Attention to detail and quality control.
• Stakeholder management and communication skills.
• Problem-solving and decision-making abilities.

Job location is Mumbai.

Purpose Of Role

• Working with the wealth operations team in Barclays Securities India Private Ltd (BSIPL) and supporting the domestic wealth business.
• Ensure all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards. Support efficiency and other ongoing projects; work closely with the business management team.

Key Accountabilities And Skills Required

• Ensure flawless operation of Depository Back office systems/NSDL systems/ KRA registration.
• Possess a thorough understanding of depository regulations, guidelines, SEBI KYC requirements and KRA guidelines across client segments. (Retail, HNI, NRI, Trust and FPI)
• Demonstrate clear understanding of the depository regulation and its operational guidelines.
• Graduate/MBA with 4 to 8 years of experience in depository operations from Banks/brokerage houses/leading DPs.
• Should be a good team player having good verbal and written communication.
• Maintains appropriate evidence and takes necessary steps required to support all operational attestations and internal policies.
• Complete all required regulatory certifications for the role.
• Sound knowledge and hands on experience in Depository operations including Account Opening, Billing, Demat, Remat, Settlement, client modification, transaction/SPEEDe settlement etc.
• Independently coordinate with internal/concurrent/regulatory auditors and to ensure satisfactory audit ratings. Work towards the service levels and TAT are met
• To roll out implementation of regulatory related circular and compliance processes.
• Enhance operational efficiency related to the operational areas by working closely with internal and external stake holders and IT team.
• Manage queries / escalations from Business , Issue resolutions and if required from clients on client reports
• Planned enhancements i.e. Drafting of Business Requirements Document and coordination with Technology team, Coordinate with project managers and testing resources, Supervise the testing carried out and also execute testing, if necessary
• Ensure that Service Level Agreements laid out are adhered to.
• Handle escalations effectively and work towards speedy resolution

Stakeholder Management And Leadership

• Managing key stakeholders and their expectations.
• Ensuring healthy relationship with Regulators and external auditors.
• Consistently explore opportunities for efficiency in the processes we adopt and follow.
• Provide training and coaching to junior members of the team.
• Contribute to delta initiatives that Ops run – Design, develop and deliver efficiency tools

Decision Making And Problem Solving

• Effective problem solving skills with a deeper, broader and clear understanding, Commercial effectiveness and reasonably good industry connect which can help the role.

Risk And Control

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.