About Kinaxis
Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
Chennai
About the team
The Customer Support team focuses on the post-sales support to Kinaxis’ customers, serving as their initial point of contact to resolve their technical challenges and gaps. The team strives for outstanding customer satisfaction through interactions, timeliness and quality of resolution for which each member of the team plays an integral part in achieving this success.
The Manager, Customer Support – Night Shift is a high-visibility leadership role based out of our Chennai GCC, supporting North American customers on a night shift schedule (8:00 AM – 5:00 PM Eastern Standard Time). This is a hybrid, office-based role and represents a critical pillar of Kinaxis’ strategy to extend 24×7 global support coverage across NAM and EMEA time zones from India. The Manager will be responsible for building and growing a dedicated NAM-aligned support team, ensuring the right processes, tools, and talent are in place to deliver the highest level of support to our Kinaxis Maestro (RapidResponse) customers.
What you will do
Qualification
What we are looking for
#Senior
About BrightChamps BrightChamps is a global ed-tech giant aimed at bridging the gap between school education and real-world skills. From...
Apply For This JobOSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving...
Apply For This JobSaviynt’s AI-powered identity platform manages and governs human and non-human access to all of an organization’s applications, data, and business...
Apply For This JobCompany Description D&V Business Consulting (DVBC) is a strategic consultancy firm specializing in supporting Micro, Small, and Medium Enterprises (MSMEs)...
Apply For This JobWe are looking to hire Shift Supervisor O & M electrical to be based at our client site at Hindustan...
Apply For This JobAt Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by...
Apply For This Job