Operations and Admin Lead Full Time

Company Description

ThriveSpace is a dynamic growth ecosystem dedicated to guiding students aged 6–17 years through personalized mentorship, fostering clarity, confidence, and balance. By creating tailored roadmaps, we connect academic, personal, and emotional development into a cohesive plan. With a global presence and over 500 families served across India, the UAE, Singapore, the UK, and Switzerland, ThriveSpace combines international expertise with local insights. Our mentors, from educational, psychological, and strategic fields, support growth through structured yet flexible modules in academics, life skills, and self-development. ThriveSpace is committed to ensuring every child’s journey is a launchpad to their fullest potential.

Role Description

At its core this is an operations role. You will be the person who keeps things running and from that position you will also touch sales coordination, people, and finance as part of a naturally wide scope.

You will work closely with the ThriveSpace founders and team to manage day-to-day coordination, ensure nothing slips through, and step in wherever needed. Beyond defined responsibilities, this role carries a naturally fluid scope:

Things will come up

Priorities will shift

You will be expected to step in, figure it out, and move things forward

This role suits someone who is organised, communicates clearly, and closes the loop without being reminded.

What You Will Do

1. Operations & Office Management

• Keep the Delhi office running smoothly on a daily basis — supplies, vendors,

repairs, and general upkeep

• Track deadlines, coordinate across active projects, and ensure nothing slips

through the cracks

• Prepare and manage documentation, reports, and presentations as needed
• Maintain organised shared files, logs, and internal trackers across the team
• Handle ad hoc requests from the founders office with full ownership and

discretion

• Act as the coordination backbone across both the Delhi and Ahmedabad

office branches

2. Sales Coordination & Event Support

• Own the lead follow-up loop end to end — ensure every inquiry moves

forward and no prospective family goes unattended

• Share scope of work, programme details, and fee structures with prospective

families in a clear and timely manner, supporting the conversion process

• Draft and send broadcast messages to existing client groups and potential

client lists across WhatsApp, email, and other active channels — covering announcements, updates, offers, and event invites

• Maintain and regularly update client, prospect, and lead trackers to ensure

outreach always reaches the right people and pipeline status is always visible

• Support planning and execution of ThriveSpace events in Delhi including

logistics, vendors, participants, and timelines

• Liaise with internal teams and external parties for smooth delivery of events,

workshops, and activations

3. People & Hiring

• Manage routine HR admin including attendance tracking, leave records,

documentation, and responding to employee queries

• Maintain HR files and ensure records are always current
• Support onboarding of new team members — paperwork, induction

coordination, and first-day logistics

• Act as the first point of contact for routine people-related matters across

Delhi and Ahmedabad

• Assist with end-to-end recruitment including drafting and posting job

descriptions, sourcing candidates, screening applications, and scheduling interviews

• Coordinate communication between candidates and the hiring team,

ensuring timely follow-ups at every stage

• Maintain candidate trackers and keep the hiring pipeline visible and current

4. Finance & Accounts

• Maintain petty cash records, track day-to-day expenses, and reconcile accounts

on a monthly basis

• Track and process vendor invoices, ensure timely payments, and maintain

accurate payment logs

• Own the vendor relationship operationally — follow up on outstanding

invoices, flag delays, and manage payment cycles

• Manage team reimbursement cycles end to end, from submission to

disbursement

• Maintain student payment records, track instalment schedules, and

proactively flag upcoming or overdue payments to the founders

• Support approval workflows and flag anything requiring senior attention in a

timely manner

• Track subscriptions, contracts, and recurring operational costs and flag

renewals in advance

• Coordinate with the external accountant or CA for monthly closings, GST

documentation, and compliance requirements

• Prepare basic MIS reports and expense summaries for founders review and

maintain financial records that are always audit-ready

Qualifications

• Based in Delhi and available to work on-site full-time

1–2 years of experience; early professionals welcome

• Strong written and verbal communication skills — you express yourself

clearly, professionally, and in a way that represents the brand well

• Comfortable drafting outbound communication including broadcast messages, follow-up notes, and client-facing content across WhatsApp and

email

• Highly organised with a natural ability to track multiple things

simultaneously

• Some exposure to vendor management, invoice tracking, or basic

bookkeeping is a plus

• Comfortable with ambiguity and capable of figuring things out independently
• Able to hold a wide and shifting scope without losing focus or dropping the

ball

• Proficient with Google Workspace and MS Office; comfortable picking up

new tools quickly

• Discreet, dependable, and professional in how you handle information and

people

What You’ll Get

• A front-row seat to how a fast-growing education venture operates
• Direct exposure to founders office functioning across operations, sales,

people, and finance

• A role where your work is genuinely visible and your initiative is recognised
• Room to grow into broader responsibilities as the venture scaleS

Pay Scale

Expected annual CTC for this role ranges between ₹3,00,000 and ₹3,50,000, commensurate with experience and qualifications.