Success Manager – O&M & Digital (Renewables – Solar) Full Time

About the Company

In line with the ENGIE’s strategic roadmap – carbon neutrality by 2045 – it is the ambition of the Renewables & Flex Power Global Business Unit (RF-GBU) to install 95GW of renewable power and storage capacity by 2030. More than half of this 2030 target is already installed. This growth comes with the ambition to industrialize the Operations and Maintenance of this fleet. To ensure profitable growth and to deliver the business cases, we need to prepare excellent operations and maintenance of our assets, at the best market conditions and aligned with local operating strategies.

About the Role

In this context, the Digital team of the RF-GBU is looking for a Success manager, who drives the adoption of Digital tools for Operations and Maintenance. You will work with the RF-GBU global teams and the operational entities to make this happen.

Location & Work Shift Details: -Working hours – 12 to 9 pm (IST) (European shift)

Reports to: Head of Asset Steering & Performance Digital Pune

No Team Reporting; It’s an Individual Contributor role.

Responsibilities

• Be the single point of contact for AMEA area, i.e. be in charge of:
• Presenting & promoting to various stakeholders the portfolio of digital tools for O&M of Wind, Solar, BESS such as Darwin, Grafana, BladEye, Raptor Maps, Vibration monitoring, etc.
• Showing how the digital tools create value
• Collecting customer feedback, bug tracking and follow-up
• The delivery of asset connection projects and connection improvement projects
• Project planning
• Interface coordination
• Testing and start of production
• Update the service level agreement reporting
• Assisting the users in their usage and fostering the adoption of the software solutions
• Implement the action/adoption plan strategically defined
• Set up dedicated training
• Establish and deliver change management project
• Monitor Product run
• Be able to deep dive into Darwin data tools (L1 support)

Qualifications

• Degree / Experience: Graduate or master’s degree in engineering or business school
• Strong 12-15 years’ experience in Renewables O&M Solar business is a must
• Strong experience in project management
• Strong interest in IT environment/Data analysis

Required Skills

• Mastery of O&M activities of the renewable business: challenges, processes, etc.
• SQL/Python (intermediate)
• Good exposure to Energy Industry is preferred
• Project management skills
• Capability to understand and work with different cultures and various stakeholders
• Customer/user oriented
• Fluent in English

Preferred Skills

• Challenges to support digital transformation within RFGBU O&M business
• To understand customer organization and key people to deliver successful change management projects
• To deliver connection projects on time and on budget
• To monitor and manage correction of bugs with the various Dev/Op teams
• To create value using the RF-GBU digital ecosystem for O&M of renewable assets inside Engie group

Equal Opportunity Statement

ENGIE is committed to diversity and inclusivity in the workplace.