Delivery Lead – DC Fulfillment Full Time NEW

Permanent

Job Description

About the job

Be part of something bigger. Decode the future.

At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:

As a Delivery Lead, you will take ownership of end-to-end planning and execution of major initiatives across multiple regions, such as CRM, Contact Center, AI, and Service Operations rollouts. You will be responsible for delivering these projects seamlessly, from development through to technical go-live. Your role will involve interacting with senior leaders and stakeholders, ensuring alignment across teams, and driving timely, high-quality delivery.

This is an exciting opportunity for someone passionate about driving digital transformation at scale, with exposure to large-scale E-Commerce, CRM, and ERP systems. You will be at the heart of a dynamic environment, where your ability to manage complexity and timelines will be critical to success.

About the CDI Experience Organization:

The Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI.

What you’ll do:

• Orchestrate Delivery: Lead and drive the orchestration of major delivery initiatives, ensuring smooth execution across multiple regions.
• Ensure Timely Delivery: Oversee all discovery, development, testing phases and deliverables, ensuring milestones are met without delays. Proactively identify risks and work with stakeholders to mitigate potential impacts on timelines and company targets.
• Leadership: Lead and provide coaching to Domain Delivery Leads, Test Leads and Release Engineers
• Cross-Functional Collaboration: Partner closely with Product Managers, Product Owners, Delivery Leads, Engineering Managers, and Tech Leads to align on quality goals, requirements, and project priorities across multiple Agile Release Trains.
• Remove Roadblocks: Identify and resolve any impediments to delivery progress, ensuring teams remain focused and productive.
• Facilitate Steering Committees: Lead steering committee meetings, providing transparency on key priorities and progress while ensuring critical deliverables are met on time.
• Drive Continuous Improvement: Champion and implement continuous improvements in delivery processes, methodologies, and tools to enhance the efficiency and effectiveness of discovery and delivery.
• Reporting & Stakeholder Communication: Provide regular, actionable progress reports to project sponsors, stakeholders, and senior management, highlighting key achievements, risks, and dependencies.

Who are you:

• Experience & Expertise: Proven experience in delivering large-scale projects, particularly in E-Commerce, CRM, ERP, or AI systems. Strong understanding of on-prem solutions, cloud-native solutions (e.g., AWS, Azure), and API integrations.
• Agile Leadership: Experience working in a Scaled Agile Framework (SAFe) environment and managing Agile Release Trains. You thrive in fast-paced, dynamic settings, driving projects forward with precision and efficiency.
• Communication & Collaboration: Exceptional communication and interpersonal skills, with a demonstrated ability to work cross-functionally and influence stakeholders at all levels of the organization.
• Technical Proficiency: Hands-on experience with test management tools (e.g., Jira, TestRail) and version control systems. Familiarity with modern software delivery tools and processes.
• Educational Background: A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Where you’ll be:

This is a full-time position, based in Bangalore, India

Benefits Highlights:

• Flexible work hours and a hybrid work environment
• Discounts on our award-winning Electrolux products and services
• Family-friendly benefits
• Extensive learning opportunities and a flexible career path