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Key Responsibilities
- Handle user support queries (B2C) via chat, email, or calls
- Assist event organizers (B2B) with platform usage and issue resolution
- Coordinate internally with tech and operations teams during events
- Maintain daily reports and follow defined support processes
About Company: Founded in 2019, Mepass is transforming how entertainment events operate in India. We provide powerful software for event ticketing, distribution, analytics, and audience engagement, making events smoother, smarter, and more memorable for organizers and audiences alike. Whether it’s concerts, college fests, or cultural fairs, if there’s a crowd, Mepass is in action.
