Cloud & Managed Apps Domain Lead Full Time NEW

• Team Management & Leadership

Lead, mentor and coordinate the India Tech Hub Cloud team as Deputy of GBT Cloud Domain Lead, ensuring effective delivery of services and projects…

Management of the local team: GBT extended Team, Internal run team, and contractors run team including 24/7 shift management

• Cross-Team Liaison

Serve as the main point of contact and facilitator between the India Tech Hub team and the Global Cloud team, ensuring clear communication , alignment of priorities and knowledge sharing

• Service Oversight

Oversee the management , maintenance, and continuous improvement of Cloud lines : Managed Platform (Design Infra As Code, Middleware, Data Base and Containers), Cloud Foundation (Cloud Services, System and Back Up)

Integrate Cloud projects to workloads and roadmap of his team

• Governance & Compliance

Ensure all activities comply with internal policies-, security standards and regulatory requirements

• Reporting & Documentation

Consolidate and report on service performance, incidents, risks and project progress to stakeholders.

Implement KPI’s of service line, report,

• Continuous Improvement

In charge of continuous service improvement planKEY ACTIVITIES & TASKS

• Accountable for operational or project issues, driving resolution and root cause analysis.
• Oversee and prioritize workloads, ensuring resource allocation aligns with Cloud run, roadmaps, objectives and project timelines.
• Contribute and lead the Internal and External Audits and remediation plan
• Ensure India Tech Hub Run Team Monitors service health, performance, and compliance, and proactively address risks or gaps.
• Support change management and incident response processes
• Ensure the 24/7 availability, performance, and security of the Global Capability Center’s IT infrastructure Cloud.
• Responsible for the Quality of Project Delivery and RUN services for Cloud domain.
• Ensure all technical documentation, procedures, and policies are up-to-date and accessible.
• Adopt Service Now as the tooling to support all key IT processes.
• Lead regular coordination meetings and status updates between India Tech Hub and Cloud teams.
• Facilitate knowledge transfer, training, and upskilling within the India Tech Hub team.

Technical Competencies

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 15+ years of experience in IT infrastructure, with at least 3 years in a management or team lead role.
• Experience managing multi-site or international teams is highly desirable.
• Proven track record overseeing Cloud : Managed Platform (Design Infra As Code, Middleware, Data Base and Containers), Cloud Foundation (Cloud Services, System and Back Up)

Professional Competencies & skills

• Ability to work effectively with people in different zones/cultures
• Proven ability to lead, motivate and develop Teams
• Strong organization and communication skills
• Able to manage multiple priorities and projects simultaneously
• Analytical mindset, able to resolve conflicts and make decisions under pressure
• Comfortable working in fast-paced, dynamic and international environment
• Commitment to delivering high-quality , reliable and secure IT services
• Cybersecurity sensitivity
• High integrity and professionalism
• Fluency in English
• Working during CET times

Our client is working today to create the Beauty that moves the world, powered by Tech & Data. This ambition relies on 2 main pillars: to create the Beauty of the future and to transform the Company of the future. We are transforming IT to pivot to this Beauty Tech ambition accelerating and laying down the right Tech foundations & capabilities. Together we are building the IT of the Future.

• Competitive salary package with additional benefits.
• Opportunities to work on cutting-edge technology projects in the FMCG industry.
• Flexible and supportive work environment in Hyderabad.
• Exposure to challenging and impactful projects in the cosmetics and beauty sector.
• Opportunities for professional growth and development.

This is a fantastic opportunity for professionals passionate about cloud technologies and managed applications. If you are ready to take on this exciting role, we encourage you to apply today!

He, she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India