Environmental Conditions
Office
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Position Summary
The Deputy Manager – Order Processing & Customer Service is responsible for driving end-to-end order lifecycle excellence for the spares business, ensuring superior customer experience, high OTIF performance, and operational efficiency.
This role acts as a critical interface between customers, global stakeholders, and internal supply chain functions, leveraging data analytics, ERP systems, and continuous improvement methodologies to enhance service delivery and business outcomes.
Key Responsibilities
Education & Experience
Technical Skills
Process Excellence & Certifications
Behavioral Competencies
KPIs / Success Metrics
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