Associate – Social Media Full Time NEW

Reporting to: Business Manager – Social Media

About The Role

We are looking for an experienced Associate – Social Media with 1–2 years of prior experience in a digital marketing agency.

The ideal candidate will be responsible for end-to-end social media execution, content planning, and client servicing. This role requires strong client-facing skills, cross-team coordination, and the ability to deliver high-quality social media campaigns across industries.

Key Responsibilities

• Social Media & Content Management
• Develop and manage monthly social media content calendars aligned with client objectives
• Coordinate daily with internal teams (copy, design, strategy) and clients for inputs, feedback, and approvals
• Ensure timely delivery of content across platforms
• Maintain consistency with brand guidelines and marketing strategies
• Client Management & Servicing
• Act as the primary point of contact for assigned clients
• Conduct regular client meetings and check-ins
• Gather feedback and align on ongoing deliverables
• Respond promptly to client queries to ensure high satisfaction
• Platform Management & Understanding
• Strong knowledge of Facebook, Instagram, LinkedIn, and YouTube best practices
• Schedule and publish content using social media management tools
• Stay updated with platform trends, algorithm updates, and new features
• Identify opportunities to improve engagement and growth
• Analytics & Reporting
• Monitor daily performance metrics (engagement, reach, impressions)
• Analyze campaign performance and suggest improvements
• Prepare detailed monthly reports with insights and recommendations
• Competitor Analysis
• Conduct regular competitor benchmarking
• Track industry trends to refine strategy

Skills & Requirements

• • Strong understanding of social media platforms, tools, and analytics
  • Proficiency in Microsoft ecosystem (excel, powerpoint)
  • Should have intermediate skills in reel shooting/phone shot content for content calendars
  • Excellent written and verbal communication skills
  • Creative thinker with innovative ideation skills
  • Strong organizational and time-management abilities
  • Ability to manage multiple projects simultaneously
  • Detail-oriented and comfortable working in a fast-paced agency environment