ticket counter Full Time NEW

We are seeking a friendly, organized, and customer-focused Ticket Counter Executive to manage ticket sales and assist customers at the counter. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle customer queries efficiently.

Key Responsibilities

• Sell tickets to customers accurately and efficiently
• Handle cash, digital payments, and maintain daily transaction records
• Provide information about schedules, pricing, availability, and services
• Assist customers with bookings, cancellations, and ticket changes
• Resolve customer complaints or escalate issues when necessary
• Maintain cleanliness and organization of the ticket counter area
• Prepare daily sales and cash reports
• Coordinate with supervisors and other departments for smooth operations

Required Skills & Qualifications

• High school diploma or equivalent
• Basic computer and billing software knowledge
• Strong communication and interpersonal skills
• Good numerical and cash-handling ability
• Ability to work in shifts, weekends, and holidays if required
• Customer service experience is preferred

Preferred Qualities

• Polite and professional attitude
• Ability to work under pressure
• Attention to detail
• Team player with problem-solving skills

Salary

• Based on experience and company policy

Benefits

• Incentives and overtime opportunities
• Training and career growth opportunities

Pay: ₹13,000.00 – ₹15,000.00 per hour

Work Location: In person