ABHFL-Credit Manager-Retail-Noida Full Time NEW

The purpose of this job is to execute risk and credit operations on assigned transactions in alignment with established frameworks and processes, ensuring effective and efficient loan underwriting across ABHFL service offerings for sound portfolio quality management. This role is expected to take approval decisions as per approval matrix after due creditworthiness and risk assessment ensuring process adherence, and coordinate with Sales, Operations and ABFL Risk team colleagues to ensure robust risk management operations.

Job Context & Major Challenges

Job Context/Job Challenges

Key Aspects:

Part of the Aditya Birla Financial Service Group (ABFSG), Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement and home construction loans, balance transfer and top-up loans, loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans.

ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market, which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment.The Area Credit Manager plays the role of executing risk and credit operations in line with established guidelines & norms and securing the organization against diverse risks in local business operations via process measures and checks. This role is responsible for ensuring robust and efficient creditworthiness and risk assessment, and is the first approval authority in the risk management structure. He/she is the “ears on the ground” member of the Risk Team who meets every customer as part of the underwriting process and also visits the property which is being funded. Therefore, they need to have an understanding of the Legal and Valuation framework to be able to perform their role satisfactorily

Key Challenges

While the ABFL Mortgages team also works with retail customers in the property space, the ABHFL business is exposed to the additional Construction Risk, i.e. risk from under construction projects not getting completed as planned. The Risk Team must factor for this when designing and implementing control mechanisms, and evaluating business proposals.ABHFL is in its inception phase as a company and in the midst of rapid growth. The Risk function must therefore be able to balance priorities of risk management and business growth efficiently, without increasing sub-prime exposures or impacting business health and sustainability.The housing space is characterized by state-wise norms and business practices, as well as varied interpretations of regulatory guidelines by different stakeholders. It is therefore essential for Risk function team members to remain up to date on business practices/ norms in their respective states/ locations and work within regulatory guidelines in a manner that minimizes business risk and also supports growth objectives.

Enabling Skill Sets & Qualifications

Critical skill sets required to meet these challenges include business and commercial acumen, analytical skills, interpersonal and presentation skills, and execution capabilities.Education & experience required to fulfil this profile are a CA/ MBA-Finance with minimum 4-7 yrs of experience in a bank/ NBFC/ HFC, of which at least recent 2 – 3 yrs experience should be in managing risk and underwriting in an HFC

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Underwriting and Portfolio Quality Management Execute risk and credit operations for assigned transactions in adherence with defined frameworks and principles across ABHFL business lines

Evaluate and approve proposals as per defined approval matrix, seeking guidance from seniors and assisting peers on specific cases as required

Liaise with relevant ABFL Risk team members for Legal-Technical evaluations and clarifications in complex cases, as required

KRA2 Process Efficiency Execute risk operations efficiently and in a manner that enables business performance while ensuring risk management imperatives

Coordinate seamlessly with Credit Processing Analysts and Credit Analysts to ensure files are logged appropriately and analyzed thoroughly

Work as per process-driven coordination mechanisms with Sales and Operations teams for effective decision making and problem solving in line with business and risk management needs; escalate to RCM as required

KRA3 Risk Compliance & Control Ensure compliance with established risk management principles and norms; compile periodic and need based MIS, reports, escalation case documents, etc.

Conduct local risk operations in line with defined ‘Maker – Checker’ mechanism with Sales and Operations teams in a systematic manner, across key aspects such as exception approvals, collateral valuation, PDD completion, cheque bounce collections, etc.

KRA4 Collection Efficiency Work in alignment with process-driven mechanisms for coordination with the Collections/ Operations team on tracking delinquency cases and driving collections efficiently and effectively

Escalate specific/ complex cases, as required, to RCM for recovery and delinquency/ NPA avoidance

KRA5 Business Growth and Sustainability Work in partnership with Sales and Operations colleagues on case based decision making for effective support on business growth and sustainability

KRA6 Self-Development & Internal Stakeholder Coordination Seek development to execute better risk assessment and loan underwriting via technical skill-up (e.g. proficiency on legal & technical documents, property business practices & norms, etc.) and role clarity

Maintain relationships with internal stakeholders for smooth coordination on complex/ escalation/ exception cases