Lead Client Activation Manager Full Time

About Business Unit:

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands – across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

The lead Client Activation Manager is an expert at the new client onboarding process. The Lead CAM leads internal cross-team meetings to drive client integrations forward and solutions for new onboarding processes. Lead CAM leads external meetings with clients and partners to ensure smooth and timely onboardings across clients and internal teams, driving to clear objectives and milestones while providing onboarding status reports.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Exemplifies a hands-on approach to project management by managing multiple clients, cross teams and tasks with flawless delivery.
• Acts as liaison between cross teams, communicating unique business issues that require special attention during the integration process.

Qualifications

• Required years of experience 8+
• Knows the Client, their business and their goals to integrate as efficiently as possible.
• Collaborates with other cross-functional teams.
• Maintains knowledge of all CJ Products.
• Continually improves best practices and provides recommendations to ensure that all accounts within area of responsibility meet the maximum quality setup standards prior to launch.
• Thrives in holding others and themself accountable to tasks and deadlines.
• Meets and adheres to Service Level Agreement standards on a consistent basis.
• Skilled negotiator, who acts as a cross team liaison.
• Communicates technical issues to a non-technical audience.
• Confidently leads cross teams and fosters collaboration with Engineering, Product, Sales, Tech, and Client Development.
• Excellent documenter.
• Thrives in a problem-solving environment.
• Detail oriented while also keeping a keen eye on the bigger picture

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren’t just words. They’re how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.