Business Analyst post sales (IT Sector) Full Time

• ONLY candidates with prior experience in handling Web Development / IT Projects should apply.
• We’re NOT hiring Freshers for this profile.

About Us

We are a fast-growing IT & Digital Marketing company delivering high-performance digital solutions to clients across the globe. Our expertise includes:

Website Development

• Custom Web Applications
• eCommerce Solutions
• SEO & Digital Marketing
• UI/UX & Performance Optimization

We work with modern technologies, fast-paced workflows, and international clients across multiple industries. Our culture is collaborative, growth-driven, and focused on delivering quality work with accountability.

We are currently looking for a highly organized and proactive Post Sales Executive / Project Coordinator who can efficiently manage client communication and ensure smooth execution of website and software development projects after sales closure.

This role is ideal for someone who understands IT project workflows, has strong coordination abilities, and can effectively bridge communication between clients and technical teams.

Key Responsibilities

• Act as the primary point of contact for clients throughout the project lifecycle.
• Manage end-to-end coordination of website and software development projects.
• Understand client requirements and communicate them clearly to developers, designers, SEO specialists, QA teams, and management.
• Create project timelines, task sheets, progress trackers, and meeting summaries.
• Monitor project execution to ensure timely delivery and quality standards.
• Conduct regular follow-ups with internal teams regarding pending tasks, blockers, revisions, and deliverables.
• Schedule client meetings, collect feedback, and maintain professional communication throughout the project lifecycle.
• Coordinate testing, bug fixing, deployment schedules, revisions, and post-launch support.
• Ensure smooth handoff between sales and technical departments.
• Maintain organized documentation including MOMs (Minutes of Meeting), project trackers, and communication records.
• Proactively identify delays, risks, or escalation points and report them to management.
• Manage workflows using tools such as Jira, ClickUp, Trello, Asana, or Google She

Required Skills

• Excellent communication and client handling skills
• Strong follow-up and project coordination abilities
• Ability to manage multiple projects simultaneously
• Good understanding of the website/software development lifecycle
• Familiarity with technologies like:

WordPress

Shopify

React

PHP

Laravel

APIs

• Strong organizational and problem-solving mindset
• Ability to coordinate with both technical and non-technical stakeholders
• Ownership mentality with attention to detail
• Basic understanding of Agile/Sprint workflows

Preferred Candidate Profile

• Must have prior experience working exclusively in the IT industry
• Must have handled website development or software development projects

Experience In

• Post-sales
• Client servicing
• Project coordination
• Account management

will be preferred

Strong ability to manage client expectations professionally

Organized, proactive, and deadline-oriented personality

Comfortable working in a fast-paced startup environment

Strong multitasking and decision-making capabilities

Bonus Points if you have

• Knowledge of website deployment, staging, and testing processes
• Hands-on experience with project management and collaboration tools
• Exposure to international client communication and project handling

Why Join Us?

• Opportunity to work on diverse international projects
• Collaborative and growth-focused work culture
• Learning opportunities with modern technologies and workflows
• Exposure to real-time development and business processes
• Career growth in IT project management and client servicing
• Friendly team environment with performance-driven culture

Qualifications

IMMEDIATE JOINERS PREFERRED

BBA / MBA / BCA / MCA / B.Tech or equivalent (Preferred)

Prior experience in business development, sales, client servicing, or digital marketing is mandatory.

Job Details

Location: Mansarovar, Jaipur

Work Mode: Work From Office

Working Days: 5 Days a Week

Salary: ₹3,00,000 LPA – ₹6,00,000 LPA

Perks & Benefits

• Informal and collaborative work culture
• Free snacks and beverages
• Learning and growth opportunities
• Exposure to international clients and projects
• Access to premium marketing and business tools