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Selected Intern’s Day-to-day Responsibilities Include
- Handle customer queries via calls, chats, WhatsApp, email, or social media
- Assist users with app-related issues, subscriptions, and basic troubleshooting
- Ensure timely resolution and smooth customer experience
- Coordinate with internal teams for issue escalation and closure
- sxMaintain records of customer interactions and feedback
About Company: Saregama India Limited, an RP Sanjiv Goenka Group company, is India’s oldest music label, youngest film studio, and multi-language TV content producer. It owns India’s largest catalog of music IP of over 130K songs across languages and produces films under the brand of Yoodlee Films. Saregama also owns and retails the digital music player Carvaan. Carvaan is a perfect blend of digital technology and a retro form factor. Saregama’s film production house, Yoodlee Films, is the country’s youngest boutique film production studio that has produced over twenty films over the last three years. Over the last 20 years, Saregama has created over 6k hours of content for Sun TV and at any given time broadcasts 3-4 serials, creating around 15-16 hours of content per week.
