Helix- Product Operations Professional -(Order Management) India Full Time NEW

“At BMC trust is not just a word – it’s a way of life!” Description And Requirements

CareerArc Code

CA_UT

Hybrid

This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We’re here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

This role is responsible for Product Data Administration, including the setup, maintenance, and modification of product-related records. The Product Administrator collaborates closely with global cross-functional teams such as Product R&D, Product Operations, Pricing, Production Control, Product Change, Marketing, and Creative Services to support day-to-day operations.

Key responsibilities include running and publishing critical reports such as Product Availability reports, performing data validation to support SOX compliance, and ensuring overall data accuracy and integrity. These outputs are communicated to internal stakeholders and, where required, to external stakeholders and end customers.

Here is how, through this exciting role, YOU will contribute to BMC’s and your own success:

• Review and verification of product information for business application
• Develop plans for the incorporation of new and changed data (product, pricing) into business applications
• Configuration and administration of product data for business applications
• Provide support services to back office and field on product issues
• Work with cross-functional teams worldwide to support the product lifecycle as assigned
• Implement standards to ensure product data quality
• Ensure compliance with SOX standards- Document processes/services for internal and external organizations
• Prepare communications and reports for internal/external use
• ECROW the product files with the third-party organization
• Take multiple initiatives in the process improvement projects
• May perform other duties as assigned.

To ensure you are set up for success, you will bring the following skillset & experience:

• Min 2-3 yrs’ relevant work experience..
• Outlook, Excel, Word, PowerPoint knowledge required. Good organization and communication skills
• Experience in software industry, marketing, order management, order Services, product operations and/or project management a plus.

Additional Skills

• Good to have SFDC, Micro Strategy reporting knowledge.

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves – and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helix excites you but you’re unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 629,600 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC’s employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.