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Location Name: Latur
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
- Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
- VDR should be 100%.
- Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports
- Review and tracking of location visits by location RCU Managers.
- Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
- To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
- Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
- Ensure error free dashboards are circulated within defined period
- Propose changes & suggestions in credit policy-location wise (whenever required)
- Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.
- Proactively identifying fraud trends and taking effective corrective measures.
- Evaluate the current frauds process continuously and changes to be more effective.
- Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
Required Qualifications And Experience
Graduation.
4-6 Years of experience.
