Systems Admin II Full Time NEW

Job Description

Monitoring Tools Engineer with more that 6 years of experience in administration, configuration, and support of enterprise monitoring tools including SolarWinds, Auvik Skilled in managing day-to-day monitoring tool admin, alert configuration, dashboard creation, and basic automation across on-prem and cloud environments.

Hands-on experience in infrastructure, application, and cloud monitoring with strong focus on alert tuning, incident support, and ensuring SLA-based monitoring coverage. Familiar with ITIL processes and experienced in supporting monitoring transitions and implementations.

Monitoring Tools

• SolarWinds (NPM, SAM – configuration, alerting, dashboards)
• Auvik (Network Discvoery, OID and MIB managment, Meraki integration)

Key Responsibilities

SolarWinds Administration (L2)

• Configure and maintain SolarWinds (NPM, SAM) monitoring environment.
• Add and monitor network devices, servers, and applications using SNMP/WMI.
• Create and update alerts, thresholds, and notification rules.
• Build dashboards and reports for operational visibility.
• Troubleshoot polling issues, alert failures, and performance gaps.

DataDog (L2)

• Configure APM and Infrastructure monitoring.
• Create alerts and dashboards for application performance tracking.
• Monitor application health and escalate issues based on defined thresholds.
• Support basic application instrumentation and alert tuning.

Auvik(L2)

• Configure Azure Monitor for virtual machines, services, and resources.
• Network discovery
• Monitoring intergration for data ingestion and log analytic & observability
• Set up Action Groups for notifications (email, webhook, ITSM tools).
• Perform basic troubleshooting for missing metrics/lMonitoring Operations
• Monitor alerts and ensure timely incident creation and escalation.
• Support P1/P2 incidents by validating alerts and providing monitoring insights.
• Perform daily health checks of monitoring tools.

Additional Skills

• Protocols: SNMP, WMI, Azure Metrics & Logs
• Query: Basic KQL (Azure Log Analytics)
• Scripting: PowerShell (basic)
• Platforms: Windows, Linux, Azure
• ITSM: ServiceNow (Incident Management & Alert Integration)

Job Requirements

Additional Skills

• Protocols: SNMP, WMI, Azure Metrics & Logs
• Query: Basic KQL (Azure Log Analytics)
• Scripting: PowerShell (basic)
• Platforms: Windows, Linux, Azure
• ITSM: ServiceNow (Incident Management & Alert Integration)