Deputy Manager Services – Projects Full Time

We are searching for a detail-orientated, deadline-driven service engineer to join Eaton. The Deputy Manager Services – Projects responsibilities include installation, commissioning, at customer sites. Looking Territory Tamil Nadu, AP & Telagana.

1 To study and understand BOM, Configuration, Site Wiring & Site Layout from Sales team and to implement it perfectly, smoothly, and timely.

• Co-ordination with various vendors, Electrical Consultants and PMC’s including project meetings and project execution.
• Commissioning & handing over of the project.
• To ensure complete handing over documents in co-ordination with sales team. Co-ordination with internal support functions of Eaton like SCM, Quality, Logistics.
• Onsite training to Customers facility team.
• Smooth handing over of the site to Service Operations team.
• To search for various business opportunities to increase service revenue by means of generating enquiries for panels, cables, accessories etc.
• Strong interpersonal skills including crisis management in critical situations.
• Providing recommendations about new features and product improvements required.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.
• To ensure the measuring instruments are calibrated and all items are available in the tool kit to use on field as and when required.
• Monitoring inventory and reordering materials when needed.

Other Responsibilities

• To search for various business opportunities to increase service revenue by means of generating enquiries for AMC, UPS accessories & batteries etc.

Qualifications

Technical Diploma or BE or BTech

Bachelor of Engineering experience range required in between ( _5 to 7___ Years) OR in case of Diploma experience range should be in between ( __7 to 10_ Years )

Skills

“Electrical, Electronics knowledge is a must

Relevant experience with UPS knowledge is mandatory”

“1. Excellent listening and customer service skills.

• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and growth mindset.
• Ability to pick technical issues and provide quick resolution. “