Network Management SME Full Time

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Role / Job Description

The Level 2 Network Support Engineer position at Lenovo India Private Limited is a challenging role. That requires highly skilled Network engineer on Cisco technologies. The candidate should demonstrate strong skills on Architecture, design, management and troubleshooting of Cisco Devices.

Key responsibiliteis

• Strong Technical skills for install, configure, and manage for network technologies.
• Expertise on Cisco technologies is a mandatory
• Cisco SDA, DNAC, WLC, ACI, ISE and Campus technologies expertise is mandatory
• Expertise on Cisco technologies for: Data, Voice and Wireless along with Firewalls.
• Demonstrate strong expertise in Cisco wired and wireless technologies including traditional routing, switching and network security technologies.
• Deployment, management and troubleshooting of Cisco ACI SDN solutions
• Strong knowledge and experience on Provisioning, Assurance and Automation services on Cisco DNAC center.
• Implement and manage Cisco ISE for secure network access.
• Work closely with network architects and administrators to optimize Cisco SDA deployments.
• Strong knowledge and experience on SDN, Switching, Routing, Network Security, Underlay Overlay, VxLAN, Micro segmentation, AAA, DNS, DHCP, IPAM solutions.
• Perform configuration, maintenance, and troubleshooting of firewall policies and rules
• Strong knowledge of Cisco wireless infrastructure and hands-on experience with Wireless LAN controller and Cisco AP troubleshooting as well as with the Cisco WLC IOS Code upgrades.
• Excellent Troubleshooting Debugging expertise on Cisco WLC and Access Points.
• Strong knowledge and experience around Voice Network technologies: Corporate Telephony, Cisco Call Manager, Voice Gateways, Cisco Unified Communications/Voice Conferencing/Webex
• Monitor network traffic for potential security threats and proactively address vulnerabilities
• Troubleshoot and resolve network problems, ensuring optimal performance and reliability.
• Collaborate with cross-functional teams to ensure network security standards align with business objectives
• End to end network tower BAU operations using Cisco technologies
• Should be able to independently work drive team for SLA commitments and ad-hoc demands from Client
• Life Cycle operations including updates, upgrades and firmware / Patching etc. for entire IT landscape
• Network automation for Cisco technologies is a mandatory
• Closely with OEMS and other ISVs to ensure end to end resolution
• Ability to work independently to defining IT landscape, Capacity expansion
• Ability to drive qualify, service improvements independently
• Ability to have connect and relationship with client executives and Reviews
• Efficient and expert to deal and work with cross teams

Professional Certifications

• Valid Cisco CCNP. Preference would be certification in domains of : CCIE Enterprise Infrastructure / CCIE Data Center

Other Certifications

• ITIL Foundation is preferred
• Cisco CCIE would be added advantage.
• Cisco CCNP/CCNS would be added advantage.

Soft Skills

• Excellent communication, interpersonal, negotiation and presentation skills are mandatory

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.