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Full job description
- Handle customer queries through Calls, WhatsApp, Email, and Chat
- Provide complete and accurate product information
- Assist customers with orders, delivery status, customization details, and complaints
- Ensure timely and effective resolution of customer issues.
- Escalate critical issues to the reporting manager when required
- Follow company SOPs, policies, and customer service guidelines
- Work towards improving customer satisfaction (CSAT)
Pay: ₹18,000.00 – ₹20,000.00 per month
Work Location: Remote
