IT Admin Executive (BPO) Full Time NEW

Job Summary

We are URGENTLY HIRING for a proactive and technically skilled IT Admin Executive to manage and support the organization’s IT infrastructure, systems, and end-user support within a fast-paced BPO environment. The candidate will be responsible for hardware/software troubleshooting, network support, system maintenance, user management, and ensuring smooth IT operations across departments.

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Key Responsibilities

* Provide technical support to employees for desktops, laptops, printers, internet, and software-related issues.

* Install, configure, and maintain computer systems, operating systems, and applications.

* Manage user accounts, email IDs, passwords, and access permissions.

* Monitor and maintain LAN/Wi-Fi/network connectivity across the office.

* Coordinate with vendors for hardware procurement, repairs, AMC, and system upgrades.

* Ensure proper functioning of biometric devices, CCTV systems, IP phones, and attendance systems.

* Maintain IT asset inventory and documentation.

* Perform regular system backups and ensure data security compliance.

* Troubleshoot hardware, software, and network issues with minimal downtime.

* Support onboarding and offboarding activities including system allocation and access setup.

* Maintain antivirus, firewall, and security updates on all systems.

* Assist in server maintenance and basic cloud/application support.

* Ensure compliance with IT policies and cybersecurity practices.

* Provide support during audits and operational requirements.

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Required Skills & Qualifications

* Bachelor’s degree/Diploma in IT, Computer Science, or related field.

* 1–3 years of experience in IT Administration or Desktop Support, preferably in BPO/ITES industry.

* Good knowledge of Windows OS, networking concepts, routers, switches, and troubleshooting.

* Familiarity with Office 365, Google Workspace, VPN, and remote support tools.

* Basic understanding of server management and cybersecurity practices.

* Strong problem-solving and communication skills.

* Ability to work in rotational shifts if required.

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Preferred Skills

* Experience handling IT support for 100+ users.

* Knowledge of attendance systems, CCTV, and IP telephony.

* Certification such as CCNA, Hardware & Networking, or Microsoft certification is an added advantage.

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Key Competencies

* Technical Troubleshooting

* IT Infrastructure Management

* Network Administration

* Vendor Coordination

* Time Management

* Team Collaboration

* Process Orientation

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Working Days

6 Days Working

Pay: ₹25,000.00 – ₹40,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Are you from BPO or ITES background ?

• Do you have Degree/Diploma in IT, Computer Science or related field ?

• Do you have complete knowledge of Windows OS, networking concepts, routers, switches, troubleshooting ?

• Are you familiar with Office 365, Google Workspace, VPN, and remote support tools ?

• Do you’ve complete understanding of server management and cybersecurity practices ?
• Can you join immediately ?
• Are you comfortable with rotational shifts ?

Experience:

• IT Admin: 1 year (Preferred)

Work Location: In person