Director – Technical Delivery Full Time NEW

• The Technical Delivery Director will lead delivery across client, single-tenant, and multi-tenant environments. The ideal candidate possesses the technical depth required to explain platform architecture and deployment methodologies to Enterprise Architects and CISOs.
• They should have extensive experience delivering cloud projects, preferably within banking or other highly regulated sectors. The successful candidate likely began their career in a technical role, progressed to seniority, and eventually transitioned into a business-focused leadership position, ideally within a large IT services firm.

Requirements

• Expertise: Deep knowledge of cloud systems is essential.
• Experience: 15+ years of professional experience.
• Presence: Exceptional communication skills and a commanding professional presence.
• Versatility: The maturity to engage with C-suite clients and the technical “street cred” to earn the respect of the core engineering team.
• Here’s what your day would look like…
• Gain a deep understanding of the existing platform, products, architecture, various deployment models, industry direction, and product roadmap.
• Active participation in client workshops along with Presales and the PMO team; serve as the single point of contactforthem from a technology delivery and execution perspective. Walkthrough our architecture and understand the scope of change required for client-specific changes.
• Implement client-specific customer journeys.
• Manage stakeholders and negotiate with them on viable plans and scopes for deployment. Provide high-level sizing based upon client-specific requirements. Foresee challenges and plan for them with the PMO who track the plan.
• Own the standard infrastructure, architecture, and DevOps blueprint. Work with platform, product, and engineering to keep it updated.
• Run the delivery show—own the health of programs across product, tech, infra, QA, and business for client deliveries.
• Partner with senior leadership to align delivery with business priorities, product strategy, and customer needs.
• Drive visibility and accountability—clearly cut through the noise.
• Solve complex delivery puzzles—handle escalations, unblock teams, and guide programs across the finish line (and over it). Continuously improve everything—how we estimate, track, collaborate, and celebrate delivery.