Manager – Learning, Training & Development Full Time

Job Title: Manager – Learning, Training & Development

Department: Human Resources & L&D

Reporting To: Head – HR & Administration

Location: Chennai Head Office (with travel to store clusters across India)

Employment Type: Full-Time

Band /Grade: Senior Manager

Direct Reports: Training Coordinators / Field Trainers (as team scales)

Job Purpose:

To reduce store staff attrition and improve the skill and competency level of all frontline employees (CSE, SM, AM) across 800+ Go Colors EBO stores, thereby increasing their productivity, customer experience delivery, and store sales performance. The Training Manager is primary capability-building engine — responsible for converting the retail attrition challenge into a structured onboarding and development advantage, and for ensuring that every store team is trained, motivated, and incentive-aware from Day 1 on the floor.

Qualifications & Experience:

(1) Essential:

• Post-Graduate in HR, Education, Business Administration or a related field
• An Overall Experience of 14 Years, 5–8 years of experience in L&D / Training, preferably in retail, FMCG or consumer brands
• Demonstrated experience in onboarding programme design and early retention improvement
• Hands-on experience in facilitating training for frontline / store-level employees
• Proficiency in MS Office (PowerPoint, Excel); comfort with WhatsApp-based learning tools

(2) Preferred:

• Experience in a multi-location retail environment with 500+ frontline employees
• Familiarity with incentive programme training (scorecards, leaderboards, sales contests)
• Knowledge of Kirkpatrick Model, Adult Learning Principles, 70:20:10 framework
• Exposure to LMS platforms (Docebo, Degreed or equivalent)
• Fluency in Tamil and Hindi — essential for field training across South and North zones

Kindly share your resume at hr.leadta@gocolors.com, For any queries, please feel free to reach out at 9043000523