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Engineering

Market Website Support Owner Full Time


IMEA (India, Middle East, Africa)

India

LIXIL INDIA PVT LTD

Employee Assignment

Fully remote possible

Full Time

1 February 2026

Job Description: Market Website Support Owner

SPOC For 58 Markets

  • Answering all website questions of 58 markets

Market Support

  • Monitor Jira tickets created by markets (bugs, support, request new/updating master pages) follow up and handling tasks
  • Either help markets by ourselves or outsource task to an Agency (create Jira ticket, brief Agency, check/test and follow up)
  • Request for new master pages, updating or adjustments by the markets: briefing of the product owner

Master Content Roll Out To The Market Websites

  • Briefing of the markets
  • Create tasks for the markets (Jira tickets) & follow up
  • Check if markets need support from Market Website Support Owner or Agency with localization

Training Of The Markets On The CMS

  • Train new market colleagues/working students
  • Give on regular basis refreshment trainings to all markets
  • Set up new trainings when needed (e.g. new functionalities or components) and train the markets
  • Updating training material

On Boarding

  • New market colleagues/working students to processes & systems
  • Account creation

Updating Confluence NEO Content Operation library for the markets

Job Overview

  • ID: 2380
  • Date Posted:
  • Job Title: Market Website Support Owner
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