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As an IT Helpdesk Engineer specializing in endpoint support, you will play a crucial role in ensuring the smooth operation of the organization’s IT infrastructure. Your primary responsibility will be to provide technical assistance and support to end-users, resolving issues related to endpoint devices such as desktops, laptops, printers, scanners, and mobile devices. This role requires a strong technical background, excellent communication skills, and the ability to work efficiently in a fast-paced environment.