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Eligibility Parameters: 3-4 years of experience in Human Resource generalist role.
About the Role
Education Qualification Minimum: MBA/ PGBDA (HR) (regular course)
Position Reports to: AHR /Zonal HR
Reportees: HR Intern (Wherever applicable)
Responsibilities
- Manpower Budgeting
- Involved in proposing the manpower budgets after taking into account various projections & projected manpower numbers for the coming year.
- Allocates the staff in various sub-departments considering various factors like Strengths & weaknesses of each member, GMROL, level of intervention required with the customer (A/B/C), MPA along with DMs & UM.
- Ensures availability of that manpower as per budgets and checks that budgets are not exceeded beyond permissible limits.
- Does availability study periodically, gives feedback to DMs & Supervisors and arrives at solutions for problem areas.
- Recruitment, Selection & Induction
- Ties up with consultants to meet manpower requirements. Negotiate with them for least possible service fees.
- Follows up with consultants for filling up vacancy as soon as possible.
- Maintains database of applications, rejects.
- Liases with institutes and colleges for CCA applications.
- Prepares for and conducts assessment centre for selection.
- Conducts interviews with UH for selection for all store level positions up to Department Managers.
- Evaluates need for placing of advertisements & gets required approvals.
- Ensures induction schedule is prepared for new joinees, induction goes as per plan, adequate inputs are given and employees are equipped enough before they are on the job.
- Training & Development
- Prepares training calendar after collating data from PA forms & discussions with concerned Supervisors & DMs.
- Does module development on certain training areas.
- Ensures all infrastructure is in place for internal training programs.
- Liases with external consultants for specific training needs which cannot be catered to internally & negotiates for best quality at best rate and gets necessary approvals for external trainings.
- Ensures smooth execution of trainings.
- Ensures training evaluation is done for each program conducted.
- Liases with Brands/ SO for product/ brand training.
- Delivers training programs.
- Payroll Activities
- Ensure error-free & timely updation of employee data on system.
- Ensures all payroll inputs to be closed as per given timelines with the central payroll team.
- Employee Communication & Policy implementation
- Communicates employee related policies and ensures adherence to the same.
- Clarifies queries related to policies and gives feedback on the same to the SO.
- Welfare Activities
- Handles employee grievances at all levels by coaching & counselling.
- Ensures tie-ups for employees with other institutions like computer institutes, libraries etc.
- Ensures execution of employee engagement activities as per annual calendar.
- Activates unit led awards to keep motivation levels high.
- Statutory Compliances
- Liases with consultants to ensure statutory compliances & timely filing of returns.
- Ensures statutory compliances are met wrt brand staff, concessionaires etc.
- Performance Appraisal
- Communicates to the staff the appraisal schedules & process to be followed which are sent by SO.
- Conducts PA workshops for assessors to throw light on process & common appraisal errors.
- Ensures regular follow ups to ensure appraisals are done as per timelines.
- Goes through appraisal forms to oversee the quality of the feedback & comments & evaluate objectivity.
- Does the normalisation for each supervisor team and communicate ratings as per normal curve back to the supervisors.
- Sends collated data to SO.
- Counsel employees if dissatisfaction arises post increments showing them the organization perspective & the way ahead.
Qualifications
Education Qualification Minimum: MBA/ PGBDA (HR) (regular course)
Required Skills
- Technical Expertise
- Communication & Presentation skills
- Planning & Organising
- Counselling & Coaching
- Teamwork & networking
- Problem Solving