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Full job description
Job Description / Responsibilities:
- Diagnosing network problems.
- Collecting IT usage stats.
- Carrying out routine configuration & installation of IT solutions.
- Analyzing system logs and identifying potential issues with computer systems.
- Applying operating system updates, patches, and configuration changes.
- Installing and configuring new hardware and software.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Answering technical queries and assisting users.
- Responsibility for security.
- Responsibility for documenting the configuration of the system.
- Troubleshooting any reported problems.
- System performance tuning.
- Ensuring that the network infrastructure is up and running.
Desired profile of the candidate:
- Having Knowledge of Desktop & Server OS, Applications, Email configuration & trouble shooting, Networking, Basic Active Directory, DNS Services
- Good Communication Skills in case of email communication/ verbal communication.
- Good problem-solving skills, organizations skills, time management.
- Hands on experience of installing IT hardware & software.
- Working knowledge of IT operating systems particularly windows & Microsoft Exchange.
- Strong grasp of computer security
Job Location: Thane (Wagle Estate)