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Assistant Manager Talent Acquisition
Location: Gurgaon
ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
Job Summary
The Assistant Manager – Talent Acquisition will support the execution of recruitment strategies to meet the operational hiring needs of aviation ground handling services. This role involves managing high-volume recruitment across functions such as ramp services, baggage handling, customer service, and technical support. The ideal candidate will have hands-on experience in Aviation operational hiring, strong sourcing capabilities, and a commitment to delivering a seamless candidate experience in a fast-paced, compliance-driven environment. Candidate would have Bulk & Blue Collar recruitment experience.
Key Responsibilities
- Recruitment Execution & Process Management
- Manage end-to-end recruitment for frontline and support roles, ensuring timely and quality hires.
- Source candidates through job portals, aviation institutes, referrals, and social media platforms.
- Coordinate interview scheduling, assessments, and selection processes.
- Ensure compliance with aviation regulatory requirements including background checks and security clearances.
- Workforce Planning & Coordination
- Assist in forecasting hiring needs based on operational schedules and seasonal trends.
- Collaborate with HRBPs and station managers to align recruitment efforts with workforce plans.
- Maintain recruitment trackers and update hiring status regularly.
- Candidate Experience & Engagement
- Ensure smooth candidate communication throughout the recruitment lifecycle.
- Support onboarding processes and gather feedback to improve candidate experience.
- Participate in employer branding activities and job fairs to attract talent.
- Stakeholder Collaboration
- Work closely with hiring managers to understand role requirements and provide recruitment support.
- Liaise with external recruitment partners and vendors for sourcing and compliance.
- Support the Head – TA in reporting and stakeholder updates.
- Technology & Reporting
- Utilize ATS and recruitment tools to manage candidate pipelines and job postings.
- Generate basic recruitment reports and dashboards for internal review.
- Identify opportunities to improve recruitment processes and tools.
- Compliance & Inclusion
- Ensure recruitment practices adhere to labor laws, aviation safety standards, and internal policies.
- Promote inclusive hiring practices and support diversity initiatives.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5 – 6 years of experience in talent acquisition, preferably in high-volume or operational environments.
- Exposure to aviation, logistics, or similar industries is an advantage.
- Familiarity with recruitment compliance and security clearance processes is preferred.
Skills & Competencies
- Strong sourcing and candidate engagement skills.
- Proficiency in ATS platforms and job boards.
- Good communication and stakeholder management abilities.
- Detail-oriented with strong organizational and coordination skills.
- Ability to work effectively in a fast-paced, operational setting.