ERP Functional Support Executive Full Time

Any Degree / Diploma (BCom, BBA, BCA, BSc, MCom, MBA, MCA, Engineering, etc.) Freshers with good communication skills can also apply Experience in ERP, software support, customer service, or coordination roles is an added advantage

Experience

Freshers & Experienced candidates can apply

Skills

• Good English communication skills
• Strong coordination and follow-up skills
• Problem-solving attitude
• Ability to manage customers professionally
• Basic computer and software knowledge

Industry

Software / ERP Solutions

Job Description

The ERP Functional Support Executive serves as the primary liaison between customers and the organization, providing functional support for ERP solutions. This role involves addressing customer inquiries, coordinating with internal teams to resolve issues, ensuring timely communication, and helping clients maximize the effective use of ERP systems. The position requires strong communication, coordination, and customer relationship management skills.

Responsiblity

• Learn our ERP software and product functionalities (training will be provided)
• Handle customer calls, emails, and support tickets
• Understand customer requirements/issues and coordinate with the internal development team
• Follow up internally and provide timely updates to customers
• Act as the main point of contact between the customer and the company
• Build and maintain strong customer relationships

Requirements

Good verbal and written English communication skills.

Benefits

• Industry-standard salary package
• 5-day work week
• Exposure to GCC customers and international projects
• Friendly and supportive work environment

Perference

Preference will be given to IMMEDIATE JOINERS

Location :

Aluva, Kerala

Salary

Send your resume to hr@coralme.com