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Company Description
Metaphor Services specializes in providing top-tier business consulting and product solutions to address diverse organizational needs. With a commitment to driving innovation and delivering value, we empower businesses to achieve operational excellence. Our team values collaboration, quality, and delivering tailored strategies to help clients succeed. We are dedicated to enabling smarter decision-making and efficiency for our global client base.
Job Overview
We are looking for a hands-on Oracle OTM Cloud Analyst with working experience in Oracle GTM. The role focuses on supporting and enhancing logistics, trade compliance, and order fulfillment processes in a fast-paced environment.
Key Responsibilities
- Configure and support Oracle OTM Cloud (primary focus)
- Provide functional support for Oracle GTM Cloud (secondary)
- Gather and analyze business requirements and translate them into solutions
- Work with business, IT, and middleware teams to resolve issues
- Support integrations using REST/SOAP APIs, EDI, and external systems
- Handle day-to-day support, incidents, and enhancements
- Assist in testing activities (SIT/UAT) and production releases
- Prepare functional documentation, test cases, and SOPs
Required Skills
- 6+ years of experience in OTM/GTM functional roles
- Strong experience with Oracle OTM Cloud
- Working knowledge of Oracle GTM Cloud
- Experience with API, EDI, and system integrations
- Good understanding of logistics, supply chain, and trade compliance processes
- Strong communication and problem-solving skills
Preferred Skills
- Experience with ERP and Master Data (Customer/Material)
- Knowledge of global trade and compliance workflows