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Company Description
HDFC Bank, India’s largest private sector bank, serves over 92 million customers through an extensive network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns. Since its inception in 1995, the bank has focused on product innovation, customer service, and operational excellence, catering to both individuals and businesses with tailored financial solutions including loans, payments, and wealth management. Following its 2023 merger with HDFC Ltd, the bank has further strengthened its offerings, particularly in home loans and housing finance. Committed to social responsibility, HDFC Bank’s CSR initiative, Parivartan, has positively impacted over 10 crore lives in areas such as education, healthcare, and sustainable livelihoods. Known for its cutting-edge digital innovation, the bank ensures secure and seamless banking experiences for all its customers.
Role Description
This is a full-time on-site role located in Kurukshetra. The selected candidate will be responsible for executing daily banking operations, assisting customers with financial transactions, and promoting the bank’s products and services. They will manage client accounts, respond to customer inquiries, and ensure excellent customer service. The role involves adhering to compliance requirements, reporting on account activities, and contributing to the achievement of branch performance targets.
Qualifications
- Strong knowledge of financial products, banking operations, and account management
- Excellent customer service and communication skills
- Ability to analyze financial data and provide tailored banking solutions
- Proficiency with digital and banking software applications
- Detail-oriented and highly organized with a focus on accuracy and compliance
- Strong problem-solving and decision-making capabilities
- Bachelor’s degree in Finance, Business, or a related field
- Previous experience in banking or a customer-centric role is an advantage