Workplaces Services Manager, Castrol India Full Time NEW

We’re seeking versatile experts who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants’ market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership

Role Synopsis

The role holder drives end to end workplace and administrative strategy for Castrol India—serving as a critical operational anchor by integrating facilities management, governance, and people experience to deliver safe, compliant, and high performing workplaces.

Leads administrative teams and vendor ecosystems while acting as a strategic bridge to leadership—ensuring seamless operations, strong cost discipline, and alignment of workplace practices with business priorities and culture.

This role covers all our offices / plants and other properties!

Role Accountabilities

• Workplace Operations: Accountable for the strategic operation and governance across all Castrol offices and plants (if applicable) in India
• Strategic Property Planning: Collaborate with workplace SMEs to create a three-five-year strategic outlook and planning cycle, aligning property space requirements with the strategic needs of the business.
• Safety and Compliance: Ensure safe, reliable spaces and operations, adhering to robust safety protocols and compliance standards in line with Castrol’s practices and supporting all OMS applicable activities
• Financial Management: Manage country financial performance against a budget responsibility ensuring efficient financial oversight and cost control.
• Operational Excellence: Oversee the strategic management of office services across India to ensure they are consistently implemented in a sustainable, efficient, and effective manner.
• Change and Growth Programs: Drive strategic change and innovation in alignment with business needs.
• Third-Party Supplier Management: Across India, ensure third-party suppliers meet performance standards aligned with global policies and follow local legislation, capturing and acting on any regulatory changes.
• Governance and Risk Management: Meet governance requirements with comprehensive documentation and management policies to mitigate workplace risks.
• Business Relationship Management: Foster strong relationships with all BP entities, ensuring services meet both current and future business needs in collaboration with workplace SMEs. Focus on stakeholder management for smooth operations with a clear focus on customer delight, timely delivery and cost effectiveness
• Team Performance Management: Effective team management by empowering, coaching and aligning roles & responsibilities to seek maximum output.
• Ensuring Labour law compliance for across Castrol offices in India relating to offices related labour compliance. Front line sales fleet management
• Participation in projects as needed from time to time

Experience And Qualifications

Education: University or technical college degree in Hospitality real estate or Facilities Management or equivalent professional experience in similar organisations

Experience: 10 years’ experience in the workplace industry

Other competencies

• Well-developed interpersonal communication style and demonstrable Inclusive leadership skills
• Experience in achieving results in diverse cultures and drives an inquisitive yet respectful attitude whilst promoting innovation and continuous improvement
• Knowledge of managing process efficiency, data quality, systems performance and development, project & programme management and change control, in particular with respect to implementing workplace services outsourcing initiatives
• Entrepreneurial thinking, demonstrating extensive understanding of business inter connectivity and the ability to act upon this understanding
• A successful track record of initiating, leading and managing multiple service functions in a complex environment whilst simultaneously transforming the services
• Leading and inspiring internal and outsourced partnerships and teams to deliver high levels of achievement and innovation
• Experience of leadership within property and workplace services in a large multinational organisation
• Previous experience of facilities & property management, preferably in a global enterprise with a diverse range of operations, property types and installations
• Proven experience of managing FM service contracts and in managing multi $m
• Outstanding stakeholder engagement skills, building sustainable networks of using high Emotional Intelligence
• Confident individual who takes ownership and leads by example
• Experience and knowledge of using health and safety, environmental and quality management systems
• Significant experience gained whilst working in an operational environment with a focus and culture of critical environments and HSSE
• Appropriate language skills to operate in geographical context

Culture

bp believes in creating a culture that allows you to live our purpose, play to win while caring for others – and there is a huge focus on diversity equity and inclusion. We are a very open and respectful organization, where there is a lot of respect given to listening to all perspectives and hence people are encouraged to speak up, contribute at all levels irrespective of level or department.

The marketing team is a bunch of energetic and passionate individuals from varied backgrounds, and we thrive on being able to learn from each other as well as a lot of external orientation from the best in the industry. we deeply value partnerships especially with our sales colleagues and strongly believe in the power of igniting one team to be able to break barriers, challenge status quo and create new achievements