Solution Hub – Operations Manager Full Time NEW

Position Summary

Enterprise Performance

The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.

As an Operations Manager in Deloitte Consulting’s Solutions Architecture – Finance practice, you will help lead Procure-to-Pay (P2P) and Order-to-Cash (O2C) transformation engagements, support business development efforts, and contribute to practice growth. In this role, you will lead complex programs, shape solution strategies, build senior client relationships, and help develop market offerings and team capabilities. This role is suited for a professional with experience across finance process transformation, automation, and operating model design.

Work you’ll do

As an Operations Manager on the Solutions Hub BPaaS team, you will be responsible for:

• Leading complex P2P and O2C transformation programs with accountability for delivery quality, risk management, and client satisfaction
• Driving proposal and deal support activities across requests for information (RFI), requests for proposal (RFP), sole source submissions, and BOTT responses
• Defining solution strategies across finance transformation, automation roadmaps, and global business services (GBS)/shared services center (SSC) operating models
• Building relationships with senior client stakeholders and supporting market-facing activities, including client presentations and thought leadership
• Developing team capabilities, contributing to practice assets and methodologies, and identifying opportunities to expand existing and new client work

The team

You will be part of the Solutions Hub BPaaS team, a group of specialists focused on P2P and O2C process excellence and digital transformation. This team partners with clients to redesign finance operations, evaluate automation opportunities, and deliver high-impact solutions across industries.

Location: Hyderabad/Chennai

Shift Timings: Various shift timings, including night shifts, as required by business needs; work from office five days per week.

Qualifications

Required:

• 10-15 years of experience in Procure-to-Pay (P2P) and/or Order-to-Cash (O2C) process delivery, consulting, or solutions architecture
• Experience across end-to-end P2P processes, including strategic sourcing, supplier management, procurement operations, accounts payable, and payment operations
• Experience across end-to-end O2C processes, including order management, pricing, billing, revenue recognition, credit and collections, deductions, and cash application
• Experience leading requests for information (RFI), requests for proposal (RFP), sole source submissions, and BOTT proposals from origination through contract close
• Experience with finance automation platforms such as SAP Ariba, Coupa, Oracle, HighRadius, Esker, Basware, or Ivalua
• Experience in global business services (GBS) or shared services transformation, benchmarking, or operating model design
• Bachelor of Commerce, Master of Business Administration, Chartered Accountant, or equivalent degree from an accredited university

Preferred:

• ERP or platform certifications, or industry certifications in finance operations
• Experience developing market offerings, toolkits, or go-to-market strategies for finance transformation
• Experience with automation capabilities such as artificial intelligence/machine learning, intelligent document processing, or cognitive automation in P2P or O2C
• Thought leadership contributions such as published articles, speaking engagements, or white papers on finance transformation topics
• Experience supporting mergers and acquisitions integration, post-merger finance process harmonization, or finance operating model design

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 355486