Services Support Associate II, Finance Services- Hyderabad Full Time NEW

Position Summary

Services Support Associate II, Finance Services- Hyderabad

Work you’ll do

The key job responsibilities include the following:

• As an Analyst based in India you will work on all aspects of the Accounts Receivables debtor portfolio under supervision of your Team Leader.
• You will manage the outstanding debtor balances of a selection of assigned clients. Using advanced prioritization processes, you will make it happen that outstanding balances are collected in a timely manner. Also, you will process immediately and accurately any customer queries to be sure that the practice is able to correct any disputes in a timely manner.
• You find a challenge in reducing outstanding balance by such a manner that the good relationship with the client is kept.
• You will take care of the adequate settlement of the incoming and outgoing phone calls and e-mail of the internal (practice) and external client. You will take the proper actions related to the status of the claim in accordance with procedures. You will manage and reconcile the outstanding balance collections in contact with the client by phone.
• Responsible to review and investigate unallocated and unassigned balances of the customers/clients

The key job skills include the following:

• You have preferably a Master’s degree in Finance by experience in a similar position (related to Credit management & Dispute management)
• Extensive experience of the collection of claims by phone
• Excellent, fluent knowledge and practice of the English language. (both oral as in writing)
• Excellent communication skills
• Extensive experience with Microsoft Office, Ariba
• Demonstrable work experience with SAP and knowledge of the Collections Management Program
• You can express yourself fluent and you are capable to get matters done by others
• You are clear, dare to set boundaries and you are capable of finding suitable solutions to the Credit Management questions and tasks
• You are accurate in the execution of your work, you see details and work structured, orderly and systematic
• Accurate in execution. Eye for detail and work in structured, systematic, and orderly manner
• Flexible and team player
• You are precise, accurate and you like to do administrative work
• You are eager to learn
• You are able to work independently and, in a team

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The team

The Shared Services team at Hyderabad supports the Deloitte organization in the North South Europe with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications

Required:

• MBA/Bcom Finance with 1.8 – 3.8 years of experience in Accounts Receivables
• Excellent communication skills (written and verbal), problem solving and decision-making skills
• Proficiency with SAP, MS Office applications, Ariba

Preferred:

• Experience in Credit control (Credit management & Dispute management).

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 355511