Transition Project Manager Full Time NEW

The Transition Project Manager is responsible for planning and executing complex IT service transitions, primarily involving the migration of applications, infrastructure, or service scope from one supplier/vendor to another within a large, global enterprise environment.

This role is critical in ensuring service continuity, operational stability, and knowledge transfer during supplier transitions and early-life support phases. The role requires a seasoned project manager with strong judgement, credibility with senior stakeholders, and hands-on experience managing large-scale transitions, IT transformations, and application rationalization initiatives.

The Transition Project Manager operates in a multi-vendor, global delivery model, working closely with internal IT, business stakeholders, outgoing and incoming suppliers, and program governance teams to deliver transitions on time, within scope, and with minimized risk.

PRIMARY DUTIES AND RESPONSIBILITIE

STransition & Project Managemen

• tLead end-to-end IT service transitions from incumbent vendors to new service providers across applications, platforms, or infrastructure towers
• .Develop and maintain detailed transition plans, including scope, milestones, dependencies, cutover strategy, knowledge transfer, and hypercare
• .Coordinate transition activities across multiple suppliers, ensuring clear ownership, sequencing, and accountability
• .Manage transition risks, issues, assumptions, and dependencies, ensuring proactive mitigation and escalation where required
• .Ensure full alignment between contractual scope, RFP commitments, and operational readiness

.Vendor & Stakeholder Managemen

• tAct as the primary orchestration point between outgoing vendors, incoming vendors, and internal IT teams
• .Challenge providers where assumptions, staffing, or timelines present delivery or continuity risks
• .Ensure suppliers adhere to agreed transition methodologies, deliverables, and exit obligations
• .Build strong working relationships with global stakeholders across IT, security, infrastructure, and application domains

.IT Transformation & Application Rationalization Suppor

• tSupport broader IT transformation programs, including operating model change, service standardization, and global delivery transitions
• .Contribute to application rationalization and scope normalization efforts to ensure consistent, comparable transition approaches
• .Ensure transition planning considers future-state delivery models, not just like-for-like transfer

.Governance, Reporting & Assuranc

• eEstablish and run transition governance forums, including status reviews, risk reviews, and readiness checkpoints
• .Provide clear, concise reporting to program leadership on transition health, readiness, and residual risks
• .Support SteerCo and senior leadership updates with fact-based insights and recommendations
• .Ensure compliance with internal PMO, risk, and delivery governance standards

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SUPERVISORY RESPONSIBILITI

• ESNo direct line management responsibilit
• y.Acts as a matrix lead, coordinating work across internal teams and multiple external supplier

s.
REQUIRED COMPETENC

IESTechnical & Professional Competenc

• iesIT Transition Management (vendor-to-vendor transitio
• ns)Project & Program Management (large, complex IT initiativ
• es)Multi-vendor Service Managem
• entRisk & Dependency Managem
• entIT Operating Model & Service Delivery Transformat
• ionApplication Portfolio & Scope Managem
• entGovernance & Executive Report

ingBehavioral Competenc

• iesStrong ownership mindset with ability to operate independently in complex environme
• ntsConfident communicator with senior stakeholders and vend
• orsStructured, detail-oriented, and delivery-focu
• sedComfortable operating under ambiguity and changing conditi
• onsAble to challenge constructively and manage conflict professiona

lly
MINIMUM QUALIFICAT

IONSEduca

• tionBachelor’s degree in Information Technology, Computer Science, Engineering, or Business (or equivalent experie

nce)Experi

• ence8–12 years overall experience in IT project or program manage
• ment5+ years of direct experience managing IT transitions, including supplier/vendor cha

nges