CSR (Customer Service Representative) Full Time NEW

BPO Executive / Customer Support Associate/ SR. Customer Support Associate

Location: Andheri West

We are looking for enthusiastic and customer-focused individuals to join our growing BPO team. The ideal candidate will handle customer interactions professionally, resolve queries efficiently, and deliver exceptional customer service while maintaining company standards.

Key Responsibilities

• Handle inbound and outbound customer calls.
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Meet daily, weekly, and monthly performance targets.
• Follow company policies and quality standards.
• Escalate complex issues to the appropriate department when necessary.
• Ensure customer satisfaction through professional communication.

Requirements

• Minimum SSC (10th Pass) / Graduate.
• Excellent verbal and written communication skills.
• Basic computer knowledge and typing skills.
• Strong problem-solving and interpersonal skills.
• Freshers and experienced candidates are welcome to apply.

Preferred Skills

• Customer service experience.
• Good listening and communication abilities.
• Positive attitude and team-player mindset.
• Ability to handle pressure and multitask.

Benefits

• Attractive salary package.
• Performance-based incentives.
• Paid training.
• Career growth opportunities.
• Friendly and professional work environment.

How to Apply

Send your resume to:
[*[email protected]]*
[8108880200] whatsApp only.

Pay: ₹10,000.00 – ₹35,000.00 per month

Work Location: Remote