Mega -Walk-In Drive For Freshers – Customer Service – 11 June 2026 Full Time NEW

Fresher Walk-In Drive for Customer Support Executive for HCLTECH Profile – Voice, customer service. HCL Tech Hiring for US/UK Voice Process 11 May 2026 Walk in directly. Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible. Interview Location: – HCL Technologies: – A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Nearest Metro Station Sector 59. Work Location: Noida Two Way Cabs Available Walk-in Date- 11 May 2026 Timing- 11am-2pm Job Description – Customer Service Executive – Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers. Work Experience & Qualification criteria: – Excellent communication skills – both verbal and written – with a professional telephone etiquette – Helpful, empathetic, and enthusiastic about customer service – Freshers in US/UK Inbound calling preferably in Banking domain Job Description – Answer all inbound queries as per call flow procedure. – Adherence to process to ensure high quality and customer service. – Follow escalation procedures for issues uncontrollable at agent level First call resolution. – Break schedule adherence. – Involvement in motivational activities, implementing feedback given during monitoring sessions. – Updating various logs like escalation log, complaint tracker etc. – Ensuring data security – proprietary data of customers Please don’t carry laptop while coming for interview Contact Person- Urmika Shah Mehta urmika.shahmehta@hcltech.com