Distribution and Operations Executive Full Time NEW

Atica is a technology company specializing in sales & revenue management for hotels (Hilton, Marriott, Choice, and Wyndham, etc.) www.aticastays.com

Work mode : Work from office

Joining : Immediate

Location : Pune, Maharashtra

Timings : 8 PM to 6 AM IST – [5 Days Working]

Salary Range : 4 LPA

Key Responsibilities

• Task Execution: Complete assigned tasks such as data entry, RFP answering, report generation, and process execution with a high degree of accuracy
• Support Functions: Assist Specialists and Managers with larger projects by performing specific tasks or gathering necessary information
• Process Adherence: Follow established Standard Operating Procedures (SOPs) to ensure consistency and reliability in operations
• Tool Usage: Utilize tools like CRM systems, reporting platforms (e.g., Metabase), and internal tools (e.g., Appsmith) to complete tasks efficiently
• Continuous Learning: Stay updated with new processes, tools, and best practices to improve performance and efficiency

Example Tasks

• Daily Data Entry: Input booking and revenue data into the relevant systems, ensuring accuracy and completeness. Answering RFPs, as per the sales team’s instructions
• Report Generation: Generate and distribute daily, weekly, or monthly reports to the Revenue and Sales teams, ensuring they have the information they need to make informed decisions
• CRM Updates: Regularly update customer information and interactions in the CRM system, ensuring that data is current and accurate
• Routine Audits: Conduct audits of data or processes to identify and correct any discrepancies or errors
• Meeting Support: Prepare materials for meetings, such as gathering data or creating presentation slides

KPIs

• Task Accuracy: Low error rates in data entry and reporting
• Efficiency: Ability to complete tasks within set timeframes
• Adaptability: Quick learning and adoption of new tools and processes
• Collaboration: Positive feedback from team members and departments on support provided
• Proactivity: Identification and reporting of potential issues or areas for improvement

Atica is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.