Urgent Opening for Back Office Executive in South Bopal, Ahmedabad Full Time

Key Responsibilities

• Enter and maintain shipment data in the system.
• Track courier shipments and update status in real-time.
• Coordinate with delivery staff, warehouse teams, and branch offices.
• Handle customer queries related to shipment status, delays, and deliveries.
• Prepare daily, weekly, and monthly reports of dispatch and delivery.
• Maintain records of incoming and outgoing parcels.
• Verify billing details, COD (Cash on Delivery) records, and payments.
• Ensure proper documentation and filing of logistics data.
• Support operations team in route planning and scheduling.
• Communicate with clients via phone/email regarding shipment updates.

Required Skills

• Basic computer knowledge (MS Excel, MS Word, email handling).
• Good communication and coordination skills.
• Attention to detail and accuracy in data entry.
• Ability to multitask and handle pressure.
• Problem-solving attitude.

Qualifications

• Minimum: 12th Pass / Graduate in any stream.
• Experience in logistics, courier, or back office work preferred.

Working Conditions

• Office-based job.
• May require rotational shifts depending on courier operations.

Salary Range (India)

• 15,000 – 20,000 per month (depending on experience and location).

This job is provided by Shine.com