COO – HEALTH CARE SECTOR Full Time

Company Description

Sakhiya Skin Clinic, an ISO 9001-2008 certified healthcare group, has been a leader in skin and cosmetic treatments for over 27 years. With a network of 41 branches and plans for expansion, we are committed to delivering personalized care through advanced technology and highly skilled medical professionals. Our mission is to transform lives by providing exceptional services tailored to individual needs, ensuring customer satisfaction and well-being. Guided by a vision to become the largest chain of skin treatment clinics, Sakhiya Skin Clinic continues to set benchmarks in the industry with its dedication to excellence.

Role Description

As COO, you will be responsible for end-to-end operations, profitability, and strategic execution across all branches. You will work closely with the leadership team to scale the organization to the next level.

Key Responsibilities

Oversee operations across 41+ branches and ensure standardization

Drive revenue growth, profitability, and cost optimization

Build and implement scalable systems, SOPs, and KPIs

Lead and mentor regional and branch teams

Enhance patient experience, service quality, and retention

Collaborate with marketing, HR, finance, and clinical teams

Monitor performance through MIS, dashboards, and analytics

Requirements

10–15+ years of experience in operations leadership

Proven experience managing multi-location businesses

Strong business acumen with P&L responsibility

Excellent leadership, decision-making, and problem-solving skills

Data-driven mindset with execution focus

Preferred

Experience in healthcare, clinics, hospitals, or retail chains

MBA / relevant leadership qualification

Experience in scaling businesses or turnaround roles

Why Join Sakhiya Skin Clinic?

Be part of a fast-growing, reputed healthcare brand

Opportunity to lead large-scale operations

High-impact role with leadership visibility

Work directly with promoters and core leadership