Relationship Manager – Two Wheeler Loans Full Time

Company Description

Muthoot Capital Services Ltd., part of the Muthoot Pappachan Group, is a Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India and listed on the Bombay Stock Exchange. Established in 1994, it offers a range of financial services, including vehicle loans, gold loans, and loans against property, catering to retail, corporate, and institutional customers. Operating through an extensive network of Muthoot Fincorp Ltd. branches, the company specializes in commercial and consumer finance. Its portfolio also includes SME loans, mortgage loans, leasing, hire purchase loans, and bill discounting, among other financial products and advisory services.

Role Description

This is a full-time, on-site role for a Relationship Manager – Two Wheeler Loans, based in Raiganj. The Relationship Manager will be responsible for managing and developing the two-wheeler loan portfolio by building and maintaining strong relationships with dealers and customers. Daily tasks include customer interactions, loan approvals, follow-ups, addressing customer queries, ensuring timely loan disbursals, and achieving business targets. The role will also involve market research to identify opportunities and monitoring competitor activities to enhance market share.

Qualifications

• Proficiency in relationship management, with the ability to establish and nurture client and dealer relationships effectively.
• Sales and business development expertise, including achieving targets and capitalizing on market opportunities in the two-wheeler loan sector.
• Strong communication, interpersonal, and negotiation skills to handle customer interactions and ensure high satisfaction levels.
• Knowledge of financial products, credit assessment, and loan disbursal processes is highly desirable.
• Analytical mindset to understand market trends and competitive landscapes, enabling informed decision-making.
• Familiarity with banking and NBFC procedures; prior experience in the financial services or lending sector is an advantage.
• Proficiency in using digital tools and platforms, with adequate computer skills, including MS Office.
• Graduation in finance, business, commerce, or a related field is preferred. Relevant certifications will be a plus.