Senior Associate (Pricing B2B) (Tech)- Customer CoE Full Time NEW

About us

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain’s case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

BCN Customer COE, as part of Bain’s expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain’s Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across – from problem identification, solution designing, and implementation, to capability transfer.

The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.

What you’ll do 

The Project Leader (PL) in Bain’s B2B Pricing Center of Expertise (CoE) drives client impact by combining technical problem-solving with pricing expertise. As a Project Leader, you will own workstreams, deliver client-ready outputs, and contribute hands-on to analytics and solution design while also coaching junior team members. This role blends individual contribution and leadership, requiring both strong technical skills and business acumen. PLs work under the guidance of the COE Manager/ Senior Manager, playing a key role in output delivery, client communication and team management.

1. Day to day work planning and team management. Take responsibility for scoping and delegating work streams; monitor and balance workloads within the team
2. Lead end-to-end workstreams within client projects, ensuring timely, high quality, error-free analysis and output produced by the team
3. Bring strong problem-solving skills clubbed with specialized knowledge of various analytical tools and best practices to deploy them.
4. Individually contribute through advanced analytics: data cleaning, feature engineering, modeling, dashboarding, and storytelling.
5. Apply and guide the use of Python (mandatory) plus tools such as R, SQL, Tableau, Alteryx to design and implement pricing solutions.
6. Translate data into actionable insights to shape client strategy, commercial excellence, and pricing interventions.
7. Coach and mentor Associates/Analysts on technical problem-solving and structured delivery.
8. Brainstorm with the BCN Manager/Sr. Manager and Bain consulting/specialist team on various aspects of a client project or new IP development
9. Drive conversations through analytics to help drive insights through data analysis and story-lining the deliverable to prove/disprove hypotheses in the best interest of the client/project. Understand client/project needs and situations and help team adapt to project expectations and evolving needs
10. Consistently provide responsible feedback, coaching and mentoring to analysts and associates working with them to address their professional development needs. Also conduct performance discussions, writing reviews for appraisal (as required)
11. Assist in other CoE related activities (e.g., recruiting, training, events etc.)

About you

• Work experience range in case highest qualification is undergraduate studies – 5-8 years of hands-on industry experience in consulting/ analytics with exposure to B2B pricing or commercial excellence with strong academic record
• Work experience range in case highest qualification is postgraduate studies – 3-6 years of hands-on industry experience in consulting/ analytics with exposure to B2B pricing or commercial excellence with strong academic record 
• Proven ability to deliver hands-on analytics while leading teams in fast-paced environments.
• Strong skills in Microsoft Excel and PowerPoint are required. Proficiency and experience in Python, R, SQL and analytical tools (such as Alteryx, Tableau) will be preferred.
• Candidates should possess excellent problem solving, analytical, work planning, communication and team leading skills. 

What makes us a great place to work

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor’s list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.